(1) 20 Years Quality Guarantee
Any sculptures have a 20-year quality guarantee. If you find an unusual problem with the sculpture you purchased, please feel free to contact SevenTreeSculpture to get a useful solution for free.

(2) Money-Back Guarantee
If for any reason you are not satisfied with our sculpture, please return it within 30 days, and we will refund your money (excluding shipping cost).

Q1: Are you a factory or a trading company?
A1: We are a direct factory. We will provide you with more competitive prices and quality control.

Q2: Do you have a MOQ?
A2: Yes, 1pcs will be ok.

Q3: Do you accept customized orders?
A3: Yes, you just provide the design and requirements, and we can make it as your want.

Q4: How long does it take to produce my order? 
A4: About 20-25 working days to complete. Large sculptures and more quantity will take more time.

Q5: Can I know the details of my order in production？ 
A5: Of course, after you place the order, we will trace and send photos to you of every step of the process. With for production, packaging and transportation,  we will send you detailed progress Information for your confirmation.

Q6: How do you ship the goods? 
A6: We will quote you the sea freight, If the goods are not large, we can ship by Express delivery. If you need the sculpture very urgently, we can ship it by air. We will depend on your sculpture and local situation to find the best and most reasonable delivery way for your reference.

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By Sea: Perfect for life-size sculptures and large sculptures, which can save a lot of costs, it usually about 20-30days to arrive).

By Air: Perfect for small sculptures, when you need the sculptures urgently. (by express delivery DHL, UPS, TNT, FedEx, etc. About 3-7 days can arrive)

By Railway: Transportation way is more suitable for some inland areas, such as Russia, Kazakhstan, Uzbekistan, etc.

T/T transfer, trade assurance. An advance deposit payment of 40% first, and the rest 60% will be paid in full before the delivery.